Privacy Policy
Medkad Sdn. Bhd. ("Medkad") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose personal information in accordance with the Personal Data Protection Act 2010 (“PDPA”) and the laws of Malaysia. By using our services, you consent to our collection, use, and disclosure of information about you as described in this Privacy Policy.
1. Information We Collect
We may collect the following personal information:
- Personal Details: Name, age, gender, date of birth, race, nationality, and identity card number or passport number.
- Contact Information: Home address, phone number, and email address.
- Service Usage: Details and history of quotations or services requested.
2. Customer Obligations
You are responsible for providing accurate, complete, and up-to-date information to Medkad. You must update your personal data if it becomes inaccurate, misleading, incomplete, or out-of-date by contacting us via the details provided below.
3. How We Use Your Personal Information
We may use your personal information for the following purposes:
- To register and manage your Al-Amal Electronic Medical Aid (eMA) account.
- To provide and improve our services.
- To send you notifications and information about our services, including tender opportunities.
- To personalize your experience on our website.
- To communicate with you about your account or tender.
- To comply with legal obligations or as required by law.
- For research and analytics purposes.
4. Sharing Your Personal Information
We may share your information with third-party service providers who perform services on our behalf, such as:
- Website hosting and order fulfilment.
- Law enforcement agencies and government authorities.
- In the event of a merger, acquisition, or sale of all or a portion of our business.
5. Changes to Our Privacy Policy
This Privacy Policy is subject to change without notice. We may update it from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Please review this policy periodically for any updates.
6. Your Choices
You may opt-out of receiving promotional emails from us by clicking the unsubscribe link in the email or by contacting us directly. You may request access to your personal information or request that it be corrected or deleted by contacting us at the email address below.
7. Contact Us
If you have any questions or concerns about our Privacy Policy, please contact us by email at alamal@medkad.com or by mail using the details provided below:
Medkad Sdn. Bhd. (Al-Amal)
218 Block 3, No. 7 Persiaran Sukan
Laman Seri Business Park, Seksyen 13
40100 Shah Alam, Selangor, Malaysia
Medkad Sdn. Bhd. (Al-Amal)
218 Block 3, No. 7 Persiaran Sukan
Laman Seri Business Park, Seksyen 13
40100 Shah Alam, Selangor, Malaysia
© Medkad Sdn Bhd 2024